Frequently Asked Questions

Please read our FAQ before sending us a message.

Absolutely FREE! (T&C Apply) you see here at Genel 86 Limited transport charges are constantly fluctuating. This can be daunting for your “our customer” because once you reach the checkout, you get slammed with various delivery charges. When you want a simple service that gets you your boxes as quickly as possible, you come here.

Genel 86 Limited is constantly keeping up to date and negotiating transport charges so the prices stay low delivery stays free (T&C Apply) and the service and quality stay high, so you get your delivery within 5 working days. However if you haven’t already read our About’s Page, we’ll have you know we deliver FREE anywhere in LEICESTER on the SAME DAY (T&C Apply)!

We can also deliver SAME DAY for as little as £3/mile anywhere in UK outside of Leicester

We accept all major credit cards, debit cards, and Apple Pay. Also popular local payment methods and other digital wallets like Google Pay to give you our customers even more choice.

A maximum of 5 days anywhere in UK and 24 hours if you’re located in and around Leicester.

Our checkout is supported by none other than WooCommerce Payments, One of the most secure checkouts in the online payment industry.

The order is printed and sent to our warehouse where it is packed checked and dispatched via our express transporting company. Our cut off is usually 4pm so orders need to be made before this time if you are in a rush to receive your order.

Yes all our orders are invoiced with VAT and recorded to provide the best service possible.

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